Shipping & Delivery Policy

Last Updated: 17th November 2025

At EasyUpgrade, we do not ship physical products. All our plans and services are delivered digitally.

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1. No Physical Shipping

EasyUpgrade is a subscription-based digital service. There are no physical products dispatched and therefore no shipping or courier services involved.

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2. Delivery of Subscription e-Kit

Once your subscription order is successfully processed and verified, your EasyUpgrade e-Kit will be delivered to your registered email ID.

Delivery Timeline:
📩 7–14 working days from the date of successful verification & plan approval.

Your e-Kit includes:

• Subscription confirmation

• Plan details

• Buyback value & eligibility

• IMEI/device registration

• Terms & instructions for upgrade/redemption

• Contact support information

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3. Verification Hold or Delay

If the information or documents submitted at the time of purchase are inaccurate, incomplete, or pending validation, your e-Kit delivery may be delayed. You may be contacted to provide additional details.

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4. Incorrect Email Information

EasyUpgrade is not responsible for delays or non-delivery caused due to:

• Incorrect email address entered during checkout

• Email inbox/storage issues

• Emails landing in spam/junk folders

Please ensure that your email and phone details are correct at the time of purchase.

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5. Order Status & Support

If you have not received your e-Kit within the expected timeline, please contact:

📩 care@easyupgrade.in
📞 63660 63660

Include:

• Order number

• Registered phone / email

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IMPORTANT NOTE

Your plan only becomes active once the e-Kit is delivered and confirmed. Please retain your e-Kit for future upgrade/redemption.